This Return and Refund Policy outlines the conditions under which payments made for professional consulting, investment facilitation, and advisory services provided by Intrex Tanzania may be eligible for cancellation or refund.
At Intrex Tanzania, we are committed to delivering professional, transparent, and reliable investment facilitation and business consulting services. This Return & Refund Policy outlines the circumstances under which refunds may be applicable for services provided by our firm.
Intrex Tanzania primarily offers professional services including business registration, licensing, permits, advisory services, compliance assistance, and investment facilitation. As these services involve expert consultation, documentation, government processing fees, and time-based professional effort, they are generally non-refundable once initiated.
Refunds may be considered only under the following conditions:
Refunds will not be issued under the following circumstances:
To request a refund (where applicable), clients must submit a written request via email to Sales@intrextanzania.com within 7 working days of the payment date. The request must include payment proof, service details, and reason for the refund request.
All refund requests are reviewed on a case-by-case basis. If approved, refunds will be processed within 7–14 business days using the original payment method, subject to banking timelines.
Intrex Tanzania reserves the right to amend this Return & Refund Policy at any time without prior notice. Any updates will be published on our official website.
For questions regarding this policy, please contact our support team at Sales@intrextanzania.com or call +255 713 922 695.
Whether you are a local entrepreneur or an international investor, Intrex Tanzania is ready to guide you through every step of your business journey. Reach out to us for expert consultation, regulatory support, and strategic advisory services.